Private Policy /Return Policy
At Alonsosbsta, we are committed to protecting your privacy and ensuring a secure shopping experience. By using our online store, you agree to the collection and use of your personal information as described in this policy. We collect personal information such as your name, email address, shipping address, and payment details solely for the purpose of processing your orders and improving your shopping experience. We do not share, sell, or rent your information to third parties, except as necessary to fulfill your order or comply with legal obligations. We use encryption and other security measures to safeguard your data, and we ensure that all payment transactions are processed securely. By purchasing from our store, you consent to the collection and use of your data as outlined here. For any questions or concerns, please contact us at 1833-768-1441.
Return Policy
Return Policy
Our return policy allows customers to return items within 30 days of receipt for a full refund or exchange, provided the product is unused, in its original condition, and in the original packaging. To initiate a return, please contact our customer service team with your order number and reason for return. Please note that shipping costs for returns are the responsibility of the customer unless the item was defective or an error occurred on our part. Once we receive the returned item, we will process your refund or exchange promptly. Certain products, such as perishable goods, intimate items, and clearance items, may not be eligible for return. For further details or assistance, please reach out to our support team.
